We understand that the privacy and security of your personal data is an important issue and we are committed to protecting it. We aim to be completely transparent on how we collect, process and store your personal data.
Here we explain how personal data is collected when you participate in the Meditainment programme, how that data is used, your rights, and how you can control/delete that data.
'Personal data', is any data that can be used to directly contact or identify an individual, such as full name or email address, as well as any data that is combined directly with such data.
We will treat your personal information and data in accordance with the EU General Data Protection Regulation (GDPR), the Data Protection Act 2018 and other applicable data protection laws. When we collect or use your data, Wellmind Health is the "data controller", which means we decide how and why your data is processed.
You provide us information about yourself in various ways when you access the meditation library. For example, you provide us with data such as your name and email address, or otherwise provide us with various personal information when you interact with the meditation library. We also collect personal information when you communicate directly with us by email or phone.
Wellmind Health processes your personal data for the following purposes:
We use strictly essential secure 'session' cookies to enable the identification of users so that they can login and use the course securely. A session cookie expires when you close your browser. The cookies do not contain any personally identifiable data.
Additionally, we make use of non-essential Facebook cookies to allow you to login this way and Google Analytics cookies to analyse user behaviours and so improve the functionality of our website. Google Analytics is a web analytics service provided by Google that tracks and reports on traffic that passes through our website.
If you accept our non-essential Google Analytics cookies when you visit our website, then your data about visits and navigation of the website may be shared with Google in the USA.
The law allows us to collect and use personal data if it is reasonably necessary to achieve our purpose (as long as to do so it is fair, balanced and does not unduly impact on your rights). Our purpose is the running of the meditation library and delivering to you the most effective guided meditation experience.
We only keep your personal information for as long as necessary to fulfil the purposes we hold it for, including satisfying any legal, accounting or regulatory requirements. If you have joined the meditation library, your library access and the associated resources is open to you to access for a period of 8 years since your last login to the course. At any time, you can cancel your access to the library and have us delete the personal information that we hold.
We may use your email contact details to provide you with information about the library, which we consider may be of interest to you. You can opt out of receiving these emails from us at any time by clicking the "unsubscribe" link at the bottom of our emails.
We implement strict security measures to protect against the loss, misuse and alteration of your personal information. No other parties have access to or control over our IT platform on Amazon Web Services that runs the meditation library.
Our website is protected by HTTPS, meaning that any personal information that you transfer to us via our website is encrypted and stored as securely as possible.
We make sure that your personal information is only accessible by trained staff. Access to personal information is restricted to only those individuals that need this data in order to carry out their functions.
We regularly review all internal security and privacy policies to ensure that all personal information within, or passing through the company, is handled in accordance with GDPR regulations.
We rely on your consent to use your personal information and you can withdraw that consent at any time. You also have the following rights:
The provision of information to you is provided free of charge. We may ask you for additional information to confirm your identity before disclosing personal information to you.
The personal information that we collect is stored and processed at an Amazon Web Services cloud location within the UK and the US under the Privacy Shield. Details of your protection under the Privacy Shield can be found here.
You are entitled to make a complaint to the Information Commissioners Office (ICO) at any time. We are always grateful for the opportunity to resolve your concerns before you feel it is necessary to approach the ICO.
Meditainment, Wellmind Health Ltd. 27 Palmeira Mansions, Church Road, Brighton, BN3 2FA, United Kingdom.